1) Understand The Call Goal
Before you even pick up the phone, you need to have a clear idea of your intention and goal for the call. Do you have a direction that you want your prospect to head in after speaking to you? If you do not have a vision for your call, you are unlikely to achieve the end result that you want.
2) Don't Give It All Away Too Fast
When your prospect says, "Send me some information," that does not translate into them reading that information. Do not oblige them and send information just as a means to get off of the phone. Find out if they really want the information, or if they are just trying to get rid of you.
3) Bad Phone Manners
Good phone etiquette seems simple enough to achieve. However, when you are in a stressful situation, you might not even realize what you are doing. Do not chew gum, snack, or attempt to multi-task while you are making a call. Your prospect will be distracted by your poor manners and they may get the wrong impression of you.
4) Listen Up
If you want to know what your prospect is thinking, just listen to them. Make sure that you do not monopolize the conversation. Poor listening skills will lead to failure.
5) Don't Make Your Fears Theirs
Just because your prospect does not have the time to talk to you right now does not mean that they never want to talk to you. Do not jump to conclusions. You may have just caught them at an inconvenient time. Ask them when would be a better time to chat and reschedule your appointment.
6) Not Asking Enough Questions
To find out what you need to know about your prospects, it is critical that you ask enough questions so that you can qualify them. Everyone loves to talk about their own life experiences, their family, and other things that interest them. By asking the right questions, you will build rapport and show interest in what is important to them.
7) Be Prepared
You would be foolish to enter into an important presentation with little to no preparation. The phone is absolutely no different. Take some time to think over what you have to say. It might also be helpful to role play with a friend or loved one. Find out what areas you need to work on and smooth out the rough spots.
8) Request What You Want
You need to give your prospect a call to action. You want them to follow up with what you're telling them by having them do their own due diligence. By asking them to do something for you, you can then follow up with them and see what their own research turned up. - 16651
Before you even pick up the phone, you need to have a clear idea of your intention and goal for the call. Do you have a direction that you want your prospect to head in after speaking to you? If you do not have a vision for your call, you are unlikely to achieve the end result that you want.
2) Don't Give It All Away Too Fast
When your prospect says, "Send me some information," that does not translate into them reading that information. Do not oblige them and send information just as a means to get off of the phone. Find out if they really want the information, or if they are just trying to get rid of you.
3) Bad Phone Manners
Good phone etiquette seems simple enough to achieve. However, when you are in a stressful situation, you might not even realize what you are doing. Do not chew gum, snack, or attempt to multi-task while you are making a call. Your prospect will be distracted by your poor manners and they may get the wrong impression of you.
4) Listen Up
If you want to know what your prospect is thinking, just listen to them. Make sure that you do not monopolize the conversation. Poor listening skills will lead to failure.
5) Don't Make Your Fears Theirs
Just because your prospect does not have the time to talk to you right now does not mean that they never want to talk to you. Do not jump to conclusions. You may have just caught them at an inconvenient time. Ask them when would be a better time to chat and reschedule your appointment.
6) Not Asking Enough Questions
To find out what you need to know about your prospects, it is critical that you ask enough questions so that you can qualify them. Everyone loves to talk about their own life experiences, their family, and other things that interest them. By asking the right questions, you will build rapport and show interest in what is important to them.
7) Be Prepared
You would be foolish to enter into an important presentation with little to no preparation. The phone is absolutely no different. Take some time to think over what you have to say. It might also be helpful to role play with a friend or loved one. Find out what areas you need to work on and smooth out the rough spots.
8) Request What You Want
You need to give your prospect a call to action. You want them to follow up with what you're telling them by having them do their own due diligence. By asking them to do something for you, you can then follow up with them and see what their own research turned up. - 16651
About the Author:
Are you tired of making endless cold calls with no results? If so, check out Brian McCoy's Xocai Healthy Chocolate automated marketing system to find out how to put a system to work for you! Author: Brian McCoy is a 6 figure earner and a top earner in the home business industry. Brian devotes the time, energy, and effort into his team and works with them to ensure their success.
